Clear Direction Human Resources Ltd (“we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Clear Direction Human Resources Ltd
First Floor, 27 Shirwell Crescent
Furzton, Milton Keynes, MK2 2ZD
United Kingdom
Email: hrsupport@cleardirectionhr.com
Phone: 01908 714542
Website: https://cleardirectionhr.com

We are a human resources company offering HR services and consultancy, primarily to UK-based businesses.

2. What Personal Data We Collect

We may collect and process the following personal data:

  • Name
  • Email address
  • Company name

We do not knowingly collect or process any sensitive (“special category”) personal data or data related to children.

3. How We Collect Your Data

We collect data directly from you when you:

  • Contact us via our website, email, or phone
  • Enquire about or engage with our HR services
  • Subscribe to our communications or newsletters

We may also receive limited business contact data from third-party referrals (e.g. existing clients or businesses expressing interest in our services).

4. Purposes of Processing

We process personal data for the following purposes:

  • To deliver HR services to our clients
  • To manage client relationships and communications
  • To respond to enquiries and provide support
  • For internal administration and record-keeping

5. Legal Bases for Processing

We rely on the following lawful bases under the UK GDPR:

  • Consent – where you have explicitly agreed to our use of your data (e.g. subscribing to updates)
  • Legitimate Interests – for the general running of our business and responding to business enquiries

6. Data Sharing

We do not share personal data with any third parties, unless required to do so by law. All data is processed and stored within the United Kingdom.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. This will typically be for the duration of our client relationship and for a reasonable period thereafter in line with standard business and legal requirements.

8. Data Security

We take data security seriously. Your personal data is protected using a combination of:

  • Secure servers and systems
  • Encryption protocols
  • Access controls and user authentication

These measures ensure your data is safeguarded against unauthorised access, disclosure, or loss.

9. Your Rights

Under UK GDPR, you have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data where appropriate
  • Withdraw your consent at any time (where processing is based on consent)
  • Object to processing based on legitimate interests
  • Request data portability (where applicable)

To exercise any of these rights, please contact us via hrsupport@cleardirectionhr.com or call 01908 714542.

You also have the right to lodge a complaint with the UK supervisory authority:
The Information Commissioner’s Office (ICO) – https://ico.org.uk

10. Acting as a Data Processor

In some cases, we act as a data processor on behalf of our clients (e.g. when providing outsourced HR services). In these situations, we process personal data solely under the instructions of the client and as governed by our contractual agreements.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website and the date of the most recent update will be indicated at the top of this page.